TERRE HAUTE, Ind. (WTWO/WAWV) – For the second consecutive time, the Wabash Valley Health Center has received a perfect score on a survey of its services.
Every three years, the Health Resources and Services Administration inspects the center’s operations with areas of focus including administrative, clinical and finance.
CEO Charlie Welker hopes this perfect score will show the community that the Wabash Valley Health Center is ready to serve.
Perfect scores of any kind are hard to come by, but with a hardworking team, CEO Charlie Walker says the center is able to provide the best care to its patients.
“The reality is we do a lot of preparation for several months leading up to the survey itself,” said Welker. “Making sure everything is completely ready to go.”
To help better serve their patients, the health center is nearing completion on a $4 million project. It involved the renovation on the existing facility and a 3,700 square-foot expansion.
“We’ve added 10 exam rooms. We’ve done a complete facelift of patient rooms, expansion of floor space and space movement of some people to better areas to better serve,” said Chief Medical Officer for the Wabash Valley Health Center Greg Brock.
Brock says the pandemic has made things more challenging but not impossible. He feels the health center has figured out the best practice to keep not only their patients safe but themselves as well.
“Certainly been challenging obviously with the pandemic and also with the renovation expansion project that we were in the midst of,” said Welker. “To be able to demonstrate full compliance with all the program requirements and to do this for a second consecutive survey, I’m really proud of our team.”
Dr. Brock says such a dedicated staff makes it easier for everyone to excel and do what they do best which is helping patients.
